Our core objectives:

1. Directly pay trusted healthcare providers: western (diaspora) caregivers can pay for their loved ones’ medications to our selected pharmacies in Congo (DRC), without having to go through a third person intermediary who may not provide proof of money used.
2. Access to a central platform: western (diaspora) caregivers can have an integrated platform that monitors their loved ones in Congo (DRC) pharmaceutical health treatment outcomes and prescriptions refills.
3. Streamlined process: For pharmacies in developing countries to skip all paperwork, reduce administrative cost, have a secured revenue cycle management platform, and streamline patient data more efficiently.

Through our local affiliates who assess partnered institutions, we have implemented a rigorous standard of care system when selecting local pharmacies in Congo (DRC) who apply to be listed on our platform. Pharmacies must:

• Be licensed
• Have access to a strong internet network
• Accept payouts through international electronic wire transfer
• Adhere to an international standard of care when treating local patients, and streamline patients’ medical treatment outcomes to the (western) caregiver making the payments.local pharmacies

Aluuka charges 8% commission per transaction, 3% goes to third-party merchants and 5% to Aluuka.

Our chosen affiliated pharmacy where you place your medication order, will remain the same. You’ll receive an order confirm email with pick up instructions for you to tell your loved ones for pick up instructions. We cannot guarantee that local pharmacies will assign the same health care provider when giving the ordered medication to patients. Health care services are often based on availability of the provider(s). 

At the moment, our sole focus is to make pharmaceutical payments transparent between westerners and healthcare providers in the global south. Western caregivers paying for their loved ones to receive medication in developing countries must take into account that local healthcare providers may not be able to provide care to the patient(s) right away, based on inventory. Health care providers may offer alternative dates for medication availability.

At the moment, Aluuka only operates between caregivers in Canada and the United States (USA), and healthcare providers in the Democratic Republic of Congo.